Payment Information

Payment Options

We accept payment by any of the following methods:

  • PayPal
  • Master Card
  • Cheque
  • Bank Transfer

Please pay as soon as possible as that will allow us to post your item to you sooner!

Other Payment Options to be included in nearby future

  • MTN Mobile Money (Ugandan Customers Only)
  • Airtel Money (Ugandan Customers Only)

Shipping Information

Your order will be dispatched within 1 working day of receiving payment (Monday-Friday) and you should expect to receive it two or four days after dispatch.

In the very unlikely event that your item is lost or damaged during post, then WE are responsible and will issue either a full refund or replacement.

Refer to Our Shipping Policy for more details on shipping T& Cs

 Returns Information

If you are not happy with your item, then you are entitled to a full refund (including the original postage cost) if it is returned within 1 day of delivery.

If you have simply changed your mind, then you have to cover return shipping costs.

However; if the item is damaged faulty or in any way not as described, then you will not be responsible for the return postage.

Contact Information

If you require any help with your order, please don’t hesitate to contact us by any of the below methods.

If you send us an email, you will get a response that same day, guaranteed!

Email: sales@rukundodesignanddecor.com

Phone: +256706470129 /+256712586535/+256772996350